1. Responding this way will make the Scout you're dealing with feel as though 'You Care' right away. This is the first & most important step in having them gain your trust.
2. Respect is also a 'key'. If you don't respond to someone's question or request respectfully, you'll automatically be seen as someone who cannot help.
Let's say one of your Patrol members needs help tying a certain knot. What happens if you say something like, "What rank are you? I can't believe you need help with this"!
If you don't know how to tie it, tell the truth & help him find someone who does. If you know the knot, don't question his intelligence or abilities-he'll lose his enthusiasm if you do.
ARE YOU A BOSS...OR A LEADER?
The boss drives the group members...the LEADER coaches them
The Boss depends upon authority...the LEADER on good will
The boss inspires fear...the LEADER inspires enthusiasm
The boss says, "I"...the LEADER says, "WE"
The boss assigns the task...the LEADER sets the pace
The boss says, "Get there on time"...the LEADER gets there ahead of time
The boss fixes the blame for the breakdown...the LEADER fixes the breakdown
The boss knows how it is done...the LEADER shows how
The boss makes work a drudgery...the LEADER makes it a game
The boss says, "GO"...the LEADER says, "LET'S GO"!
I have found the above BOSS vs LEADER text to be a neat thing to read during a class early in the course.
ONE COMMON PROBLEM PREVELANT IN EVERY TROOP IS WHAT HAPPENS WHEN A SCOUT HITS FIRST CLASS RANK AND THEN STALLS FOR A LONG TIME.
That's usually a recipe for the Scout dropping out sooner or later. Considering how much I and you hate to see that happen, I wrote a JLT class which deals with staying focused on advancement and advancement review. I hope it may serve to inspire even one boy to...
KEEP YOUR EYE ON THE PRIZE
REMEMBER HOW WHEN YOU FIRST CAME TO SCOUTS?
You couldn't wait to advance.
Getting your book 'signed off' became an important part of your life.
All you could think about was going from one rank to the next
OK, SO HOW LONG HAVE YOU BEEN IN SCOUTS NOW?
ARE YOU LOSING YOUR FOCUS ON ADVANCEMENT?
Why do we do so much ADVANCEMENT REVIEW?
A few of you admitted that you're not very good at knots. Didn't you have to tie them to pass certain ranks? Did you ever really LEARN them in the first place? Are you really capable of making an arm sling out of a neckerchief? Didn't you learn that skill at some point in the 'Game'?
When doctors, police, firemen or the military respond to a call-to-duty...WHEN WAS THE LAST TIME THAT YOU THINK THEY REVIEWED THEIR PROCEDURES?.....WHY SHOULD YOU BE ANY DIFFERENT?
If learning certain skills that you don't learn in school is what this is about, why should those skills be reviewed on a regular basis? What helps to make Scouting so unique is that you can review a skill like outdoor cooking and learn a new team-building or leadership skill at the same time.
SO PLEASE KEEP YOUR EYE ON THE PRIZE. IT'S COMMON TO GET DISTRACTED AT YOUR STAGE AND IT MAY EVEN GET WORSE NEXT YEAR BUT TRY TO FIGHT IT. AS YOU MOVE ALONG INTO HIGH SCHOOL AND GO THROUGH OTHER CHANGES, IT'S EASY TO LET THINGS GO ON THE BACK-BURNER. LEARN ABOUT THE MERIT BADGES THAT CAN GET YOU ON YOUR WAY. IF YOU DON'T...NO MATTER WHAT...YOU'LL BE DISAPPOINTED LATER THAT YOU DIDN'T LISTEN TO THIS ADVISE.
(Try to teach this class with true conviction. Most Scouts at the age of 12 to 14 will agree with you in their hearts. Perhaps if you can convince them that you really do understand their feelings, they just might listen to you)
This is a class I modified from an OA Training session which talks about how people may sometimes 'Challenge your Authority'. We're adding this material to our JLT campout. Here it is in its entirety. I hope you find it useful & informative:
CHALLENGING YOUR AUTHORITY
A big problem that leaders must deal with is a person that will not cooperate. There are 4 possible reasons for this:
1. The instructions you gave were unclear
2. Your instructions were misinterpreted
4. Disrespect & refusal to obey
Regardless of what the problem is, you need to take that person aside, well out of earshot and preferably out of sight and talk with him one-on-one. Donâ€™t talk about it in front others â€“ this might cause him to be embarrassed and hurt in front of his peers. If a Scout disobeys you, take him aside and find out why. He might explain that he doesnâ€™t follow your instructions because he doesnâ€™t respect your authority or he feels the task isnâ€™t suitable for him or he shouldnâ€™t have to do the work because others are also not working.
DISCUSS WITH HIM HOW YOU MIGHT WORK TOGETHER.
Negotiateâ€¦this might require the help of an outside neutral source like an adult leader.
Dealing with problem Scouts is a lot like pulling weeds â€“ get to it fast or it will be out of control.
â€¦and remember, take each Scout aside and have a chat. REMEMBER THAT ANY PERSON CAN BECOME A PROBLEM AT ALMOST ANY TIME AND CAN BECOME PRODUCTIVE JUST AS QUICKLY IF YOU TALK TO HIM.
Can anyone think of times when you saw disrespect to a leader happen in the Troop?
Have you ever seen anyone refuse to do something?
Did you ever feel that it was unfair to have to do something when others werenâ€™t doing anything?
If you were able to answer any of these questions, did you ever think about you would do if you were the leader in charge?
Always remember the Troop is a team and youâ€™re a part of that team. You have your part to play in Troop leadership. A goalie may be assigned to only one specific area, but heâ€™s part of an entire team that moves all over the ice. He has his job to do just like you.